This document ("Privacy Policy") serves as an electronic record in accordance with the Information Technology Act, 2000 and its applicable rules. It applies to the website "HealthyHey.com" ("Platform"), owned and operated by HealhtyHey foods LLP, a subsidiary of GlobalBees Brands Private Limited ("Healthyhey," "Company," "we," "our," or "us"). For any privacy-related queries, you can reach us at info@healthyhey.com.
We understand the importance of protecting your information and are committed to maintaining your privacy. This Privacy Policy outlines how we collect, use, protect, and share information obtained from users of the Platform. By using the Platform, you agree to the terms and conditions of this Privacy Policy and the Terms and Conditions stated on the Platform.
Please note that this Privacy Policy specifically applies to the Platform and does not cover information collected through other means or third-party services linked on our Platform. When accessing third-party services, we recommend reviewing their respective privacy policies to understand how they handle your information.
Information We Collect:
User-Provided Information:
We may collect the following information provided by you:
(i) Information provided through forms or account settings, including your name and email address, when registering or subscribing to our services.
(ii) Optional demographic information, such as date of birth and location, if shared by you.
(iii) Correspondence records, including information provided when reporting problems or contacting us.
(iv) Transaction details, such as billing address and payment instrument information, for purchases made through the Platform.
(v) User-generated content, including messages posted on message boards or chat rooms.
We may collect and retain the information mentioned above to provide our services, address your queries, process transactions, and improve our Platform's functionality.
Email:
If you contact us via email, we may retain the content of your email messages, as well as your email address and our responses, for communication purposes and to improve our customer service.
Cookies Information:
When you visit our Platform, we may use cookies, which are small text files sent to your browser, to enhance your experience and facilitate certain functionalities. These cookies do not collect personal information and can be removed or managed through your browser settings. However, disabling cookies may affect certain features of the Platform.
Device Information:
We collect information about the devices you use to access our Services, including device attributes, operations, unique identifiers, device signals, and network connection information.
Log File Information:
Our servers automatically record log file information, including web requests, IP addresses, browser types, and other standard data sent by your browser.
Clear Gifs Information:
We may employ clear gifs (web beacons) to track anonymous usage patterns and email open rates. These help us improve our marketing and user experience.
Others:
Certain third-party partners may collect data when you visit or use their services. We recommend reviewing their privacy policies to understand their use of your information.
You can browse the Platform without revealing personal information. However, providing certain information may be required to access specific services or features.
How We Use Your Information:
At our company, we utilize the personal information you provide to operate, maintain, and enhance the features and functionality of our Service. Additionally, we may share anonymized data with our clients. By submitting your information, you give consent for us to use your email address or phone number to:
(i) Send you emails or messages related to necessary clarifications or information required for accessing the Services. This includes offers, updates, and announcements based on your previous orders and interests. If you provide your email address for news and offers in the contact form, you also provide consent for us to send SMS messages for the same purpose.
(ii) Send you Service-related notices, including those required by law, instead of using postal mail. We may also send you notifications of activity on the Service to the email address you provide. You have control over the notifications you receive through your notification settings on the Service. Additionally, we may use your email address to send you other messages such as newsletters, changes to Service features, or special offers. If you prefer not to receive such email messages, you can opt out or adjust your preferences by contacting our support team. Please note that opting out may result in not receiving email messages regarding updates, improvements, or new screenings. However, it is not possible to opt out of Service-related emails.
If you wish to stop receiving email/SMS communications from us, you can request to discontinue them by emailing, calling, or writing to us using the contact information provided on the Platform. You can also utilize the unsubscribe feature in the emails you receive. Kindly indicate that you want to stop receiving email/SMS communications from our company. However, please note that critical emails from our company cannot be discontinued.
Any personal information or content that you voluntarily disclose for posting on the Service, including user-generated content or facial tracking data, becomes accessible to our company.
After deactivating your Member account, our company may retain your profile information and user-generated content for backup, archival, or audit purposes. We store data until it is no longer necessary to provide our Services, or until your Member account is deleted, whichever occurs first. The duration of data storage is determined on a case-by-case basis, considering factors such as the nature of the data, the purpose of collection and processing, and relevant legal or operational retention needs. If we offer an invitation referral service and you choose to invite a friend to the Service using our invitation service, we may store their information to register your friend if the invitation is accepted and to track the success of our invitation service.
We reserve the right, although not obligated, to monitor the user-generated content you post on the Service. We also reserve the right to remove any information or material for any reason or no reason at all. This includes situations where, in our sole opinion, such information or material violates or may violate applicable laws or our Terms of Use, or to protect or defend our rights, property, or those of any third party. Additionally, we reserve the right to remove information upon the request of any third party.
To enhance your experience on the site, we use cookies, clear gifs, and log file information for the following purposes:
(a) Remembering information so that you don't have to re-enter it during your visit or the next time you visit the site.
(b) Providing custom and personalized content and information.
(c) Monitoring the effectiveness of our Service.
(d) Tracking aggregate metrics like the total number of visitors and traffic.
(e) Diagnosing and resolving technology problems reported by users or engineers associated with specific IP addresses.
(f) Assisting you in efficiently accessing your information after signing in.
How We Share Your Information:
Personally Identifiable Information:
(a) As a general practice, we do not rent, sell, or trade your personally identifiable information to third parties without notifying you. However, there are exceptions:
(i) We may share your information with trusted third parties who assist us in operating our website, conducting our business (such as lawyers and accountants), or serving our users.
(ii) In certain operations such as the sale, acquisition, or merger of our assets, we may share your information with business partners or prospective business partners. These parties are obligated to maintain the confidentiality of your information and treat it in accordance with applicable data protection laws and regulations.
(b) Your personal information may be stored in locations that are outside the direct control of our company, such as servers or databases managed by hosting providers or cloud service providers.
(c) Occasionally, we may organize contests, special offers, or other events ("Events") on the Service in collaboration with third-party partners. If you provide information to these third parties, you give them permission to use it for the purpose of the Event and any other approved uses. We cannot control how third parties use your information. If you prefer that your information not be collected or shared with a third party, you can choose not to participate in these Events.
(d) Except as described in this Privacy Policy, we will not disclose personal information to third parties unless required by law, subpoena, or if we believe that such action is necessary to:
(a) Comply with legal obligations, legal process served on us or our affiliates, or investigate, prevent, or take action regarding suspected or actual illegal activities.
(b) Enforce our Terms of Use, protect against potential liability, investigate and defend against any third-party claims or allegations, assist government enforcement agencies, or safeguard the security or integrity of our site.
(c) Protect the rights, property, or personal safety of our company, our users, or others.
(e) We share information about you with companies and third parties that aggregate data to provide analytics and measurement reports to us.
(f) The information we collect may be used to customize our Services for you and personalize content.
Non-Personally Identifiable Information:
We may share non-personally identifiable information (such as anonymous usage data, anonymized responses and facial tracking data, referring/exit pages and URLs, platform types, number of clicks, etc.) with interested third parties to help them understand opinions and usage patterns.
How We Protect Your Information:
The Company employs commercially reasonable physical, managerial, and technical safeguards as required under Section 8 of the SPDI Rules to protect all types of personal sensitive information under our control from unauthorized access. However, please note that we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmitted information, we make commercially reasonable efforts to ensure the security of our systems. However, please be aware that this does not guarantee that the information will not be accessed, disclosed, altered, or destroyed due to a breach of our physical, technical, or managerial safeguards. To safeguard your privacy and security, we take reasonable steps (such as requiring a unique password) to verify your identity before granting you access to your account. You are responsible for maintaining the confidentiality of your unique password and account information and controlling access to your email communications from the Company at all times.
Compromise of Personal Information:
In the event that our company becomes aware of a security breach that compromises personal information, we will promptly notify individuals whose personal information has been affected, following the notification procedures outlined in this Privacy Policy or as required by applicable law.
Children's Privacy:
Protecting the privacy of young children is of utmost importance to us. Therefore, our company does not knowingly collect or solicit personal information from anyone under the age of 18 or knowingly allow such individuals to register as Members. If you are under 18, please refrain from providing any information about yourself to us, including your name, address, telephone number, or email address. No one under the age of 13 is permitted to provide any personal information to our company. If we discover that we have inadvertently collected personal information from a child under 18 without verified parental consent, we will promptly delete that information. If you believe that we may have any information from or about a child under 18, please contact us at info@healthyhey.com.
Links to Other Websites; Advertising:
We cannot be held responsible for the practices utilized by websites linked to or from our website, including the information or content contained therein. It's important to note that when you navigate from our website to another website through a link, our Privacy Policy no longer applies. Your browsing and interactions on other websites, including those linked on our website, are subject to the respective website's rules and policies. We recommend reviewing those rules and policies before proceeding. Third-party content displayed on our website may include advertisements. This Privacy Policy does not cover such advertising activities, and we cannot control the actions of third-party advertisers. For more information, please refer to the privacy policies of the respective advertisers.
Notification Procedures:
We follow a policy of providing notifications to you through email notice, written notice, hard copy notice, or by prominently posting such notice on our website. The form and means of providing notifications are determined at the sole discretion of the company, depending on legal requirements or for marketing and business-related purposes. You have the option to opt out of certain notification methods, as described in this Privacy Policy.
Controlling the Collection, Correction, and Deletion of Your Information:
You have the right to decline the submission of personally identifiable information through our website, although this may prevent us from providing certain services to you. You can access, update, or correct your account information and email preferences at any time by logging into your account. Alternatively, you may seek assistance from our customer care personnel and authorize them to update or edit your information. For accessing, porting, erasing, reviewing, or correcting the information we have on file about you, please contact us directly at info@healthyhey.com.
Changes to Our Privacy Policy:
In the event of any changes to our privacy policies and procedures, we will notify you and post those changes on our website.
Governing Law and Jurisdiction:
This Privacy Policy is governed by and interpreted in accordance with the laws of India, without considering conflicts of law principles. By using our services, you agree to submit to the jurisdiction of the courts in Mumbai and waive any objections to the exercise of jurisdiction over the parties by such courts.
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