Refund policy

This policy covers orders placed on healthyhey.com. Products are sold by HealthyHey Foods LLP, Mumbai.

Returns within 30 days

If you are not satisfied with your purchase, contact us within 30 days of delivery with your order number. To get a full refund, the product must be unused and in its sealed, unopened packaging. Return shipping is free on all returns.

Damaged, defective or incorrect items

If your order arrives damaged or defective, or you receive the wrong item, contact us within 48 hours of delivery with your order number. We will check the issue and arrange a replacement or a refund, and we cover the return shipping.

Exchanges

To exchange a product for a different variant or product, contact us within 30 days of delivery. Return shipping is free.

Refund timing

Once we receive and inspect the returned product, we process the refund within 5–7 business days, back to the payment method you used. Your bank may take another 2–3 business days to show it.

Cancellations

• To cancel an order, contact us before it ships, and we will refund the amount you paid, including any ₹99 Cash on Delivery partial payment.
• If a Cash on Delivery order has already shipped and is refused at delivery, the ₹99 partial payment is non-refundable.

How to start a return, exchange or cancellation

Email info@healthyhey.com or call/WhatsApp +91 73030 30101 with your order number.
HealthyHey Foods LLP, 227, Building No. 5-B, Mittal Industrial Estate, Andheri (East), Mumbai 400059, Maharashtra, India.