Frequently Asked Questions

We ship pan-India via reputed courier partners. Metro cities typically receive orders in 3–5 business days; tier-2 and tier-3 cities in 5–7 business days. You'll receive a tracking link via SMS and email once your order ships.

Yes, we offer free shipping on prepaid orders above ₹499. Orders below ₹499 or Cash on Delivery (COD) orders carry a nominal shipping charge displayed at checkout.

Currently, we ship only within India. For international orders, please contact us and we'll try to accommodate your request.

Yes, we offer Partial COD on select orders. You pay a small amount online at checkout, and the remaining balance on delivery. This helps us reduce return-to-origin shipments and keep prices low for everyone.

Once your order ships, you'll receive a tracking link via SMS and email. You can also check your order status by logging into your account on healthyhey.com or by contacting our support team.

We offer a money-back guarantee on all products. If you're unsatisfied with your purchase, contact us within 30 days of delivery with your order number. The product must be unused and in its original packaging for a full refund.

Once we receive and inspect the returned product, refunds are processed within 5–7 business days. The amount is credited back to your original payment method. Bank processing times may add 2–3 additional days.

Yes. If you'd like a different variant or product, contact our support team within 30 days of delivery. We'll arrange the exchange and cover return shipping if the product is defective or incorrect.

Absolutely. Every HealthyHey product is manufactured in FSSAI-licensed, GMP-certified (audited by TÜV India), and FSSC 22000 V6-certified facilities. We also hold ISO 22000 certification for food safety management. Each batch is third-party tested and we publish NABL-accredited lab reports — over 200 to date.

NABL (National Accreditation Board for Testing and Calibration Laboratories) is India's authority for lab accreditation. Our products are tested at NABL-accredited labs to verify purity, potency, heavy metal limits, and microbial safety. We publish these reports on our product pages for full transparency.

The majority of HealthyHey products use vegetarian capsules (HPMC — hydroxypropyl methylcellulose). Some products like Omega-3 Fish Oil and Marine Collagen are non-vegetarian by nature. Each product page clearly states whether it's vegetarian or non-vegetarian.

We do not currently hold Halal certification. However, our vegetarian products use plant-based HPMC capsules and contain no animal-derived ingredients. Please check individual product labels for specific ingredient details.

No. HealthyHey products are free from artificial colours, flavours, and unnecessary preservatives. We focus on clean formulations with clinically studied ingredients at effective dosages.

All HealthyHey products are manufactured in India at facilities certified by FSSAI, GMP (TÜV India), FSSC 22000, and ISO 22000. We source raw materials from globally reputed suppliers and test every batch before release.

It depends on the supplement. Fat-soluble vitamins (D3, K2, CoQ10) are best taken with meals containing healthy fats. Magnesium Glycinate is ideal before bedtime for sleep support. Probiotics work best on an empty stomach in the morning. Each product page includes specific dosage and timing recommendations.

Yes, many supplements work well together — for example, Vitamin D3 + K2, or Magnesium + Melatonin for sleep support. We offer pre-designed Recommended Stacks on our website for common health goals. However, consult your healthcare provider before combining multiple supplements, especially if you're on medication.

Some supplements like Iron and Folic Acid may be appropriate during pregnancy, but you should always consult your gynaecologist or healthcare provider before taking any supplement during pregnancy or breastfeeding. Individual product pages note specific precautions.

Our supplements use well-studied ingredients at recommended dosages and are generally well-tolerated. Some people may experience mild digestive adjustment in the first few days. If you experience any adverse effects, discontinue use and consult your healthcare provider. Each product page lists specific precautions.

Store in a cool, dry place away from direct sunlight. Keep the lid tightly closed after each use. Probiotics and certain sensitive formulations may benefit from refrigeration — check the product label for specific storage instructions. Always keep supplements out of reach of children.

Most HealthyHey supplements have a shelf life of 18–24 months from the date of manufacture. The expiry date is printed on every bottle. We recommend purchasing from healthyhey.com or authorized sellers to ensure fresh stock.

HealthyHey Nutrition was founded in 2016 by Rishi Modi, a Clinical Nutritionist with over a decade of experience in sports nutrition and supplementation. The brand was born from a commitment to provide India with transparent, lab-tested, and honestly dosed supplements.

Over 1.12 Crore Indians have chosen HealthyHey supplements. We have 6,650+ verified customer reviews across our product range and have published 200+ NABL-accredited lab reports for full transparency.

Three things set us apart: (1) Radical transparency — we publish NABL lab reports for every batch, not just certificates. (2) Honest dosages — no proprietary blends hiding under-dosed ingredients. (3) Clinical formulations designed by a practising nutritionist, not just a marketing team. Every product lists exact ingredient quantities on the label.

You can reach us via our Contact page, email us at support@healthyhey.com, or message us on WhatsApp. Our support team typically responds within 24 hours on business days.

We accept all major payment methods: UPI (Google Pay, PhonePe, Paytm), credit and debit cards (Visa, Mastercard, RuPay), net banking, wallets, and Partial Cash on Delivery. All online payments are processed through secure, PCI-DSS compliant payment gateways.

Yes. Our website uses SSL encryption to protect your personal and payment information. We do not store your card details. All transactions are processed through trusted payment gateways with bank-level security.